30+ Car Sales Text Message Templates for Every Occasion
Quick, direct, and highly effective, SMS is a powerful tool in the car dealership’s arsenal. Text messages cut through the noise better than many other forms of communication. With our comprehensive list of over 30 text message templates, your car sales team will be equipped for every occasion, ensuring your dealership stays top-of-mind and your customer service remains unparalleled.
Quick Start: The Power of Text Templates
Text templates are more than canned responses; they’re a strategy to enhance rapport and responsiveness. By having a suite of go-to messages, your team can ensure every customer interaction is swift, professional, and on-brand, no matter the scenario.
1. Lead Greeting: “Hi [Customer Name]! Welcome to [Dealership Name]. Excited to get you on the road to your dream car. 
Any particular models catching your eye?”
2. Initial Inquiry Response: “Thanks for reaching out about the [Car Model], [Customer Name]! It’s a great choice. What features are you most excited about?”
3. Test Drive Appointment Confirmation: “Your test drive with the [Car Model] is set, [Customer Name]! See you on [Date] at [Time]. Any questions before you arrive?”
4. Test Drive Reminder: “Can’t wait to see you tomorrow, [Customer Name]! Your [Car Model] will be ready to hit the road. Remember, your test drive is at [Time]. 
“
5. Post-Test Drive Follow-Up: “How was the drive, [Customer Name]? The [Car Model] suits you! Let’s talk about what comes next when you’re ready.”
6. Post-Visit Thank You: “Thank you for visiting [Dealership Name], [Customer Name]! We’re here for any questions or if you’d like to revisit any models. 
“
7. Check-In for Decision Status: “Hi [Customer Name], just checking in. Are you still thinking about the [Car Model]? Happy to discuss any details or new questions!”
8. Financing Information Offer: “Good news, [Customer Name]! We have some fantastic financing options for the [Car Model]. Let’s chat and find a plan that works for you.”
9. Special Promotion Notification: “Exclusive Alert! As a VIP at [Dealership Name], you get first dibs on our promo for [Car Model]. Visit us by [Date] for a special deal. 
“
10. Service Appointment Booking: “Time flies, [Customer Name]! Your [Car Model] is due for a check-up. Let’s keep it in top shape – book your service slot today.”
11. Service Reminder: “[Customer Name], your [Car Model]’s service date is approaching. A smooth ride awaits – confirm your appointment with us!”
12. Service Completion Confirmation: “All set, [Customer Name]! Your [Car Model] is serviced and ready for more adventures. Pick up at your convenience. 
“
13. Post-Service Satisfaction Check: “Thanks for choosing [Dealership Name] service, [Customer Name]! How’s your [Car Model] running? We’re here if you need us.”
14. Seasonal Offer: “Spring into savings, [Customer Name]! 
Special service discounts available for your [Car Model] this month. Book now!”
15. Holiday Greeting with Offer: “Happy Holidays, [Customer Name]! Celebrate with an exclusive offer on our [Car Model]. Season’s best from [Dealership Name]! 
“
16. Anniversary of Purchase: “It’s been a year since your [Car Model] found a home with you, [Customer Name]. How about a free wash and check-up on us?”
17. Birthday Greeting with Offer: “Happy Birthday, [Customer Name]! 
Celebrate with a special offer just for you on your next visit to [Dealership Name]. Cheers to many more miles!”
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Get StartedFrom: 55678
“Hi [Customer Name]! Welcome to [Dealership Name]. Excited to get you on the road to your dream car. 🚗 Any particular models catching your eye?”
Reply STOP to cancel, msg & data rates may apply
From: 55678
“Love your [Car Model], [Customer Name]? Share the joy by leaving us a review online and help others find their perfect ride too!”
Reply STOP to cancel, msg & data rates may apply
18. Referral Request: “Enjoying your [Car Model], [Customer Name]? Refer a friend to [Dealership Name] and you both get a bonus when they purchase!”
19. Customer Feedback Request: “We value your thoughts, [Customer Name]! Mind sharing your experience with [Car Model/Service]? It helps us serve you better.”
20. Online Review Request: “Love your [Car Model], [Customer Name]? Share the joy by leaving us a review online and help others find their perfect ride too!”
21. Event Invitation: “Join us for the [Event Name], [Customer Name]! Exclusive deals and exciting models await. RSVP for a VIP experience. 
“
22. New Model Arrival Alert: “Be the first to see the all-new [Car Model], [Customer Name]! Arriving soon at [Dealership Name]. Reply to stay updated!”
23. Loyalty Program Invitation: “As a valued customer, [Customer Name], we invite you to join our Loyalty Program. Enjoy perks and savings on future services!”
24. Extended Warranty Offer: “Extend your peace of mind, [Customer Name]. Consider an extended warranty for your [Car Model] and drive worry-free.”
25. Tire Change Reminder: “Season’s changing, [Customer Name], and so should your tires. Get ready for [Season] – schedule your tire change today. 
“
26. Insurance Renewal Reminder: “Hi [Customer Name], your car insurance renewal is coming up. Protect your [Car Model] and renew on time. We can help with the details!”
27. Upgrade Opportunity Alert: “[Customer Name], dream bigger! Trade-in your [Current Car Model] for the latest [New Car Model]. Let’s talk trade-in values. “
28. Lease End Reminder: “Your lease on the [Car Model] is nearing its end, [Customer Name]. Let’s discuss your options, from renewal to upgrade!”
29. Recall Notification: “Important notice for [Car Model] owners. A recall has been issued for [Reason]. Please contact [Dealership Name] immediately for assistance.”
30. Accessory Promotion: “Customize your [Car Model], [Customer Name]! This month, get 15% off on all accessories. Make it uniquely yours!”
31. Extended Service Hours Info: “More time for you, [Customer Name]! We’ve extended our service hours for your convenience. Book your visit anytime until [New Closing Time].”
32. Community Event Sponsorship: “[Dealership Name] is proud to sponsor [Community Event]. Join us [Date] for fun activities and support a great cause!”
33. Touchless Service Option: “For your safety, [Customer Name], we offer touchless service for your [Car Model]. Service without leaving home – inquire about our pick-up options!”
Customizing Templates for Maximum Impact
A template is just a starting point. Customize each message to reflect the personality of your dealership and address the unique needs of your customers. Insert specific details relevant to the customer or scenario to make each message feel personal and thoughtful.
Best Practices for Text Message Engagement
To ensure your SMS campaigns resonate, follow best practices: Keep messages concise, clear, and action-oriented. Time your messages appropriately, and always include a clear CTA. Regularly review your templates and update them based on feedback and performance metrics.
Conclusion
This collection of text message templates is designed to streamline your car dealership’s communication process, ensuring you’re equipped to respond to any sales or service scenario swiftly. Tailor these templates to your dealership’s style, and watch as they help improve response rates, customer satisfaction, and ultimately, sales figures.
Maximize your dealership’s sales and service efficiency with our complete collection of text message templates. Reach out to iVision Mobile for more information on customizing your SMS marketing strategy for success.
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