FULLY INTEGRATED AND AUTOMATED CALL DEFLECTION SYSTEM FOR BUSINESSES

iVision Mobile has launched My Phone Manager, an automated call deflection and voice solution for businesses. Your phone system needs to do more than just answer the phone! You can eliminate missed calls, reduce staffing costs by letting staff focus on doing their work, and drive more incremental revenue for your business with an automated IVR system!

my phone manager automated business voice solution

What Is My Phone Manager?

My Phone Manager is an automated call answering and deflection technology that is fully integrated with our powerful digital marketing and communications platform.

My Phone Manager will convert your business’ incoming phone calls into text messages and streamlines your overall business communications.

Reduce Staffing Costs

Implementing an automated IVR system for your business helps your staff focus on doing their actual jobs. As a result, this keeps your staff happier and also directly helps reduce staffing costs.

Answer Customers' Needs

Hang ups are a good things… That means your automated voice greeting has addressed or satisfied your customers’ needs without the need for additional human intervention.

Streamline Communications

Bridge the gap between your incoming phone calls and your text messaging communications. Send phone calls directly to an online scheduling system, e-commerce site, or online ordering app by way of text message.

You'll Never Miss Another Call!

There is nothing worse than a lost revenue opportunity when you  miss a call from a potential customer. My Phone Manager will ensure all of your inbound calls get answered.  Therefore, your customers get all the information that is relevant to them.

Try a LIVE demo:

reduce staffing costs with my phone manager

Here's How My Phone Manager Works:

Step #1 - Fact Finding

We work closely with your team to determine the most common questions that customers want answers to when they call.

fact finding my phone manager voice solutions

Step #1 - Fact Finding

fact finding my phone manager voice solutions

We work closely with your team to determine the most common questions that customers want answers to when they call.

automated business solutions for voice services

Step #2 - Configure Menu

Next, we take this information and use it to guide the configuration of your phone menu tree. Each option can be enhanced with a text message interaction that can take a customer to the next step in their journey (i.e. online order, reservation, etc.)

Step #2 - Configure Menu

automated business solutions for voice services

Next, we take this information and use it to guide the configuration of your phone menu tree. Each option can be enhanced with a text message interaction that can take a customer to the next step in their journey (i.e. online order, reservation, etc.)

Step #3 - Forward Calls

After we configure the menu and test for accuracy, we will forward your main business line to your new virtual menu with My Phone Manager. 
forward your business voice services

Step #3 - Forward Calls

forward your business voice services
After we configure the menu and test for accuracy, we will forward your main business line to your new virtual menu with My Phone Manager. 
ivision support team

Step #4 - Let Staff Focus on Work

As a result, you will see an immediate reduction in live call volume.  Your staff will be able to focus on doing their job and you can rest assured knowing that your customers’ questions are getting answered.

Step #4 - Let Staff Focus on Work

ivision support team
As a result, you will see an immediate reduction in live call volume.  Your staff will be able to focus on doing their job and you can rest assured knowing that your customers’ questions are getting answered.

How Does My Phone Manager Compare To Other Solutions?

In conclusion, when you consider the integrated automated IVR system and SMS messaging that My Phone Manager provides your business, the cost of alternative solutions makes it a “No Brainer.”

Customer Support

ivision mobile customer support

iVision Mobile’s support team is here to help with any of your software integration needs. Our knowledgeable staff can assist with any complex integration questions and scenarios. 

If you do not have access to development resources or want to devote the time to integrate, our in-house software development team can assist. We offer different types of integrations, all of which range in price depending on the level of complexity and features desired.